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CybersecurityHealthcare — Multi-Facility4 months2024

ISO 27001-Aligned Cybersecurity Implementation for Regional Healthcare Provider

Client: Amerikan Hospital Kosovo
Client
Amerikan Hospital Kosovo
Industry
Healthcare — Multi-Facility
Duration
4 months
The Challenge

Amerikan Hospital Kosovo manages highly sensitive patient data across three facilities. A regional healthcare provider in neighbouring Albania had recently suffered a ransomware attack that encrypted patient records and halted operations for two weeks. The leadership team needed comprehensive cybersecurity measures that met international healthcare standards while working within strict budget parameters.

Our Solution

PRCONNECT conducted a full security audit and delivered a multi-layered security framework aligned with ISO 27001. We deployed enterprise-grade endpoint detection and response (EDR) across all workstations, implemented network segmentation to isolate clinical systems, deployed next-generation firewalls, and established secure backup infrastructure with air-gapped off-site replication. Additionally, we ran four rounds of staff security awareness training, covering phishing recognition and incident reporting procedures.

Results Achieved
100%ISO 27001 compliance achieved
ZeroSecurity incidents post-implementation
98%Staff phishing test pass rate after training
15minMaximum data recovery point objective
"Patient data security is non-negotiable in healthcare. PRCONNECT delivered a comprehensive solution that gave our board and our patients genuine confidence."
Dr. Blerta Shala, IT Director, Amerikan Hospital Kosovo

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