About Us

The Team Behind Kosovo's IT Infrastructure

PRCONNECT was founded with a clear purpose: to bring enterprise-grade IT capabilities to businesses throughout Kosovo and the Western Balkans. Today, we're the region's most trusted IT solutions partner.

Our Story

Built in Kosovo, Built for Kosovo

PRCONNECT was founded in Pristina by a group of engineers who shared a frustration: Kosovo's growing businesses deserved the same quality of IT support that enterprises in Western Europe had access to — but the market wasn't delivering it.

In our early years, we focused on networking and IT support for small and medium businesses. We learned the local market deeply — its challenges, its rhythms, and its potential. That foundation shaped everything.

As our clients grew, we grew with them. Today, PRCONNECT operates across cybersecurity, cloud migration, infrastructure, and managed services — serving everyone from independent retailers to national institutions.

What hasn't changed: our belief that every business in Kosovo deserves IT that works as hard as they do.

2012
Year Founded
Pristina, Kosovo
35+
Certified Engineers
Cisco, Microsoft, AWS
200+
Active Clients
Across the Balkans
12+
Years of Trust
Consistent excellence

Our Mission

To empower businesses throughout Kosovo and the region with reliable, secure, and innovative IT infrastructure — delivered with the responsiveness and care of a true local partner.

Our Vision

To be the IT partner that transforms how Kosovo businesses compete — by giving every organization, regardless of size, access to the infrastructure and expertise needed to thrive in a digital world.

What Drives Us

Our Core Values

The principles that shape every decision we make and every solution we deliver.

Excellence

We hold ourselves to the highest technical standards. Mediocrity has no place in what we deliver to clients.

Integrity

Honest advice, transparent pricing, and honest communication — even when it's not what you want to hear.

Partnership

We're not vendors. We're extensions of your team, invested in your success for the long run.

Innovation

We stay ahead of the technology curve so our clients can benefit from what's next, not just what's current.

Leadership

The People Behind PRCONNECT

Certified, experienced, and committed to delivering IT that works.

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Florian Berisha

Chief Executive Officer

15+ years in enterprise IT. Previously led infrastructure at one of Kosovo's largest telecommunications providers.

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Erjon Hoti

Chief Technology Officer

Cisco CCIE certified with deep expertise in network architecture and hybrid cloud environments.

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Mimoza Gashi

Head of Cybersecurity

CISSP certified security specialist with experience implementing ISO 27001 frameworks for financial institutions.

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Valdrin Kelmendi

Head of Client Services

Over a decade of enterprise account management, ensuring every client relationship delivers measurable value.

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Arta Osmani

Infrastructure Lead

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Burim Asllani

Cloud Solutions Architect

Microsoft Azure and AWS certified architect with 200+ cloud migration projects completed across the region.

Want to Work with Our Team?

Whether you're looking for a long-term IT partner or need help with a specific project, we'd love to hear from you.